The FACTS Points & Loyalty Summit brings together the people and businesses behind the points economy - airlines, loyalty programs, banks, payment platforms, advisors and technology.
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At its heart is a simple idea: there is more than one price to fly. The Summit explores how points are created, earned, optimised and ultimately turned into travel.
Co-presented by:
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Points & Loyalty Summit
FACTS, 25 & 26 November 2026, ICC Sydney
The Points & Loyalty Summit brings together airline loyalty leaders, banks, card issuers, payment platforms, points advisors, publishers, technology providers and industry innovators to explore the rapidly evolving points and rewards economy.
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As the value of premium travel continues to rise, frequent flyer points and credit card rewards have become an increasingly important alternative currency. Behind every redemption sits a complex ecosystem of airlines, financial institutions, loyalty programs and technology businesses that create, purchase, transfer and convert points. At the same time, changing reward availability, customer expectations and new ways to earn and optimise points are reshaping how Australians turn everyday and business spending into travel.
The Points & Loyalty Summit will explore the complete journey from spend to seat - examining the economics of the “points price”, the psychology of loyalty, the businesses driving demand and the future of earning, optimising and redeeming points across Australia, Asia-Pacific and beyond.
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The Points & Loyalty Summit runs concurrently with the Corporate Travel Summit, Business Events Summit, Aviation Futures Summit and Travel Payments Summit as part of FACTS 2026, giving delegates the flexibility to build a personalised learning agenda and explore insights across the wider travel, aviation, payments and loyalty ecosystem.
Key themes for 2026
The summit will explore the forces shaping the points, loyalty and rewards economy - from everyday spending to the final boarding pass.
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The second price: who creates points, who buys them and what the alternative “points price” for travel is really worth.
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From spend to seat: transfers, reward availability and how everyday or business spending becomes a flight redemption.
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The new points economy: the platforms, advisors, publishers and technology businesses transforming how people earn and use points.
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Why we chase points: the psychology of loyalty and why earning, saving and redeeming points feels different from paying cash.
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The Australian opportunity: why points provide an important alternative to high premium airfares in a long-haul market.
Who should attend?
This event is designed for airline and loyalty executives, banks and card issuers, payment platforms, points advisors and publishers, loyalty and marketing professionals, technology providers, entrepreneurs and business owners. It will also be valuable for anyone working across the commercial ecosystem that creates, purchases, distributes, converts or helps customers redeem points.
Why attend?
Gain a clearer understanding of how the points ecosystem and its supply chain really work - from the businesses that create and purchase the currency to those that translate its complexity for the customer. Discover where value is generated, transferred and lost; examine how spending becomes travel; and hear directly from the leaders shaping the future of loyalty, payments and rewards.
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The program will bring together parts of the industry that rarely share the same stage, creating new conversations between established loyalty programs and the fast-growing ecosystem surrounding them. You will leave with a stronger understanding of the commercial forces behind points, the customer behaviours driving demand and the opportunities emerging across loyalty, payments and travel.
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