
Agenda Highlights
Business Events Strategy
Meaningful, engaging and memorable. What’s next for Business Events and Incentives? Join a panel of events experts including Michelle Sargent, Managing Director of Events Beyond

Procurement & Events
Integrating meetings and events into your travel program with HelmsBriscoe's Trina Butler

Business Events & Sourcing
Smarter event sourcing: Procurement’s role in better Business Events with FCM Meetings & Events' Katie Fraser

Peak Performance
Building stronger workforces and travellers with Jono Nicholas from The Wellbeing Outfit

Speakers

Trina Butler
Senior Director, Global Accounts, HelmsBriscoe

Fernando Lonergan
Vice President, Asia Pacific Sales, Account Management and Australia, BCD Meetings & Events

Renee Elliott
VP of Product, EventsAir

Susette van der Linden
Vice President, Global Accounts, Team Director, Asia-Pacific, ConferenceDirect

Ali Lord
CEO, Headbox

Michelle Sargent
Managing Director,
Events Beyond

Marissa Fernandez
Managing Director, DMS Destination Marketing Services

Leon Burman
Managing Director, Tribe Travel & Events

Jakki Govan
Chief Fun Officer
Clockwise Consulting

Rob Vass
Co-Founder, Joi

Janene Wardrop
Program Manager Events
International College of Management Sydney (ICMS)

Alana Hay
Managing Director,
Milestone Creative

Katie Fraser
General Manager, Customer and Operations, FCM Meetings & Events

Harris Meitanis
Founder & CEO, acta

Donna Kessler
Founder & Managing Director
Tourism Portfolio
Explore more at FACTS
Stronger Together: Aligning Corporate Travel & Business Events for Greater Impact
When Business Events and Corporate Travel work in sync, the results speak for themselves. In this session, our expert panel shares real-world case studies that show how strategic alignment can unlock new revenue, streamline delegate journeys, and deliver greater value for clients. From pre-trip planning to post-event reporting, discover what successful integration looks like in today’s evolving business landscape — and how to make it work for your organisation.
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Gen Next: Shaping the Future of Work, Travel & Business Events
The workforce is evolving — and so are expectations around travel, business events, flexibility, and purpose. This session explores how generational shifts are reshaping delegate experiences, team engagement, event formats, and incentive design. We’ll unpack key questions, including:
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What do Millennials and Gen Z really expect from business travel and events?
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How can we design programs that attract, retain, and motivate the next generation?
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How Business Events can adapt to the values and behaviours of Gen Next — and stay future-fit in the process.
Integrating meetings and events into your travel program
- Understand the core principles and value of Strategic Meetings Management (SMM).
- Identify practical steps to begin integrating M&E into travel/procurement strategy.
- Build a custom “Strategy and Action Plan” tailored to their company’s maturity and category.
- What is happening in North America?
Smarter event sourcing: Procurement’s role in better Business Events
Aligning corporate travel and business events is more than an operational task — it’s a strategic opportunity to drive meaningful business outcomes. For Procurement teams to deliver true value, it’s essential they understand the unique role Events play in employee engagement, company culture, and overall business results. This session explores how Procurement, Account Managers, and Event professionals can work together to:
• Recognise the impact of Events on employee motivation and retention
• Streamline sourcing processes and improve compliance
• Leverage data for smarter negotiation and duty of care
• Drive sustainability and risk management goals
With Account Managers at the heart of collaboration, discover how Procurement can move beyond cost-cutting to become strategic partners in delivering business value through Events.
PLUS - your pass will unlock even more sessions at FACTS:
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The Big Picture economic/trade outlook - with implications for business travel / meetings and events
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GBTA Global and AU Business Travel Outlook
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Purposeful Travel & Events
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Australia’s place in the travelling world
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Designing the airports and visitor attractions of the future
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Sustainability should NEVER by a dirty word
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Cybersecurity and AI
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Travel Tech and the roadmap to 2030
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How does AI truly operationalise and become a digital workforce? Tech Bros Talk​
Explore personal and professional development sessions
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Wellness, Mindfulness & Resilience - Building stronger workforces and travellers
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Develop a career that’s thriving and overcomes every barrier
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Demystifying offshoring and outsourcing - how to avoid the pitfalls
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The Ultimate Loyalty Showdown: Points vs. Status for Corporations in 2026

