FACTS TV

🎉 What a blast! 🎉 FACTS 2025 was the realisation of a long-held vision, though delivering the event provided some fresh perspectives on what FACTS stands for: Friendship - our industry is jam-packed with smart, creative, fun-loving people with deep friendships stretching over decades, and a whole lot of new friends joining the tribe Action - we confront change as an industry - it’s in out DNA. Big shifts are upon us, but we’re taking action and we never shy away from it Collaboration - we’re actually one really big team and, ultimately, we’re on the same side. We all want our industry to succeed Togetherness - gosh it was good to be reunited! Now that we’ve reconnected, let’s stay together and continue to meet often. All this brings us to the S, which is… Stronger ...or is it Sassy? Watch the FACTS 2025 highlights reel, with thanks to our awesome Creative Director, Samantha Horton, and YOU can decide...

Virgin Australia is navigating the post-pandemic corporate travel landscape with a clear focus on value, choice, and experience, according to chief marketing officer Libby Minogue, who spoke in a fireside chat with Peter Harbison at the FACTS conference in Sydney. For business travel professionals in Australia, her insights underscore both the opportunities and the challenges in a market dominated by legacy carriers, cost-conscious corporates, and evolving customer expectations.

Recorded at the FACTS Broadcast Studio proudly sponsored by Visa

Recorded at the FACTS Broadcast Studio proudly sponsored by Visa

Senior leaders from global TMCs, travel tech disruptors, and a leading travel buyer come together to unpack the forces reshaping business travel. From AI-driven conversational booking to content fragmentation, shifting traveller expectations, and the sustainability imperative, discover how these trailblazers are evolving to stay indispensable. Designed for all experience levels, this high-energy, interactive panel delivers strategic insight, bold predictions, and tangible takeaways you can apply tomorrow. Moderator: Festive Road, Head of People & Performance, Mike Orchard FCM, Global Corporate COO & Global FCM MD, Melissa Elf Corporate Travel Management (CTM), Executive General Manager Australia, Jonathan Nelson Zenmer, Founder, Nikunj Agrawal Serko, CEO, Darrin Grafton EY, Global Travel, Meetings & Events Leader, Nicola Winchester

Recorded at the FACTS Broadcast Studio proudly sponsored by Visa

Recorded at the FACTS Broadcast Studio proudly sponsored by Visa

Recorded at the FACTS Broadcast Studio proudly sponsored by Visa

• Corporate traveller wellbeing strategy is all about driving sustained levels of high performance. When your people are on the road, their cognitive performance and physical wellbeing needs to be as good - if not better - than if they’re in their usual work setting. How can you create the environment for sustained business results and a performance edge via your traveller wellbeing strategy ? Should ‘travel spend’ be recast not simply as a business expense, retention strategy or reward, but as part of a ‘cognitive performance package’? Presenter: The Wellbeing Outfit, Founder, Jono Nicholas Key Takeaways: • Understand the metrics for measuring highly performing teams Know the ingredients for successful leadership offsets and management retreats • Develop a leading approach to corporate travel program • Recontextualise wellness and luxury in light of performance • Understand wellbeing trends and how executive performance contracts and obligations are being re-written • Challenge yourself - what are you managing? Travel Budget? Mental Health? An Experience? ROI? Is this stuff more important than what class people sit in.

Step into the arena where industry leaders will go head-to-head on polarising, future-focused topics. Each round, panelists will fiercely defend their viewpoints, and spectators will get a chance to weigh in and crown the most convincing arguments. This session promises to shatter assumptions, challenge the status quo, and expose where the industry is ripe for disruption. Topics we'll cover: - The future of the OBT: Will they become obsolete? How will AI transform this space? Will chatbots take OBT or agent transactions (as they are a new channel for existing bookings vs creating new bookings)? - Next-gen behaviour: Does a rigid or dynamic travel policy bring about better results? Is success judged by savings, or compliance levels? - Biometrics and secure identification: How do technology enhancements ultimately impact the traveler experience? How does the introduction of new immigration procedures and uncertainty amongst world borders complicate this task? Moderator: BCD Travel, Senior Vice President, Global Sales, Asia Pacific Ben Wedlock - AI and Online Booking Tools: Bloomberg LP, APAC Travel Manager, Andy Winchester - Next Gen Travellers & Wellness: Cochlear Limited, Strategic Sourcing Manager - Global Business Services, Lisa Batchelor - Biometrics and Digital Identity: Neoke, Head of Aviation, Timmo Rol

Presenter: Visa, Principal Economist Asia Pacific, Simon Baptist

Be among the first to hear about Complete - a new strategic alliance between American Express Global Business Travel and SAP Concur, aimed at transforming the business travel booking, servicing, and expense experience. What do these moves mean for Australia’s CFOs, corporate travel procurement and travel managers? Hear from American Express Global Business Travel, Vice President, Supplier Partnerships, Global Business Partnerships, Nigel Rowe and SAP Concur, Managing Director, Australia & New Zealand, Jonathan Beeby. Recorded at the FACTS Broadcast Studio proudly sponsored by Visa

Worth the Trip: Driving Travel value in a time of change After a turbulent 2025 full of buzzwords, hype around AI and ongoing economic shocks, 2026 is shaping up to an equally interesting year. But what is truly on the mind of travel managers and business travellers today? What do newly invented words like “travelscrimping” mean? Is there still value in business travel or should we all jump online? What role do loyalty programs play in business travel? Expect: • Fresh research insights into what travel managers and business travellers are thinking based on the 7th Annual Global Business Travel Report. • A practical session using storytelling and mixing insights with commentary which will leave you with a view of the big picture from 30,000ft and zooming into the present. Session Storyteller: SAP Concur, Senior Program Manager & User Insights Specialist, James Hogben If you’re involved in corporate travel this is your opportunity to gain perspective, challenge assumptions, and get a sense of what is going on in other organisations like yours.

6 key things you should know about airlines Presenter: Greener Airlines, Chairman, Peter Harbison

“Every disruption feels impossible - until it becomes ordinary.” From bells in front of cars to AI in payments, history proves that innovation starts as a challenge before becoming second nature. Hear from Visa’s John Staub on how the latest travel innovations are shaping simpler, smarter travel payments - and what’s next. #FACTS2025

It all started with a DREAM….. to bring together Australia’s entire travel ecosystem - corporate travel, meetings & events, aviation and travel payments - under one roof!! FACTS 2025 is more than just a conference. It’s a movement - an unmissable convergence of industries, innovation, and ideas - 25-26 November 2025 at the ICC Sydney. And YOU’RE INVITED. 🧡💙💚💜 www.factsevent.com

In-depth highlights from the inaugural Australian Corporate Travel Summit 2024, featuring interviews with our friends and colleagues, as well as statistics on the current state of play in the Australian corporate travel industry.

Quick on-day highlights from the inaugural Australian Corporate Travel Summit 2024. Taking the discussion to a whole 'nutha' level!

This summer, while you were perfecting your tans, we were hard at work blowing up tens of thousands of balloons to celebrate the launch of the Festival of Aviation & Corporate Travel Summits 2025 this November at the ICC Sydney! A few escaped... We’re thrilled to announce the return of ACTS—now even bigger and better as FACTS! https://lnkd.in/gxGGKQi2 Taking place at the iconic ICC Sydney, this is Australia’s largest and most exciting gathering for corporate travel, meetings & events, travel technology, and aviation professionals. FACTS combines FOUR power-packed events under one roof, creating an unparalleled opportunity for learning, networking, and innovation. Whether you’re navigating the latest in travel tech, building relationships in aviation, or discovering fresh solutions for corporate meetings, this is the event where it all comes together. Who will be there?? Visionaries, disruptors, and trailblazers across aviation, corporate travel, M&E, and travel technology. And YOU. Think keynotes that inspire, workshops that empower, and exhibitors that redefine what’s possible. ***SAVE THE DATE*** - 25-26 November 2025 Be part of the FIRST event to bring these industries together Down Under! #FACTS2025 #CorporateTravel #MeetingsAndEvents #Aviation #TravelTech #Networking #Innovation